Return and Refund Policy

We hope you love your books! However, if you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.

To qualify for a return:

• The book must be unused and in its original, resalable condition.
• You must provide your order number or other proof of purchase.
• Please contact us before mailing your return so we can provide return instructions.

Customers are responsible for return shipping costs unless the book arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable.

Once your return is received and inspected, we will notify you and issue an approved refund to your original method of payment. Processing times may vary depending on your bank or payment provider.

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Damaged or Incorrect Orders

Please inspect your order when it arrives. If your book is damaged, defective, or incorrect, contact us within 7 days of delivery and include your order number and a photograph of the problem. We will gladly arrange a replacement or refund.

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Contact Us

To request a return or ask a question about your order, please contact:

Trace & Say Publishing

karenf@abctraceandsay.com