Privacy Policy

Effective Date: July 20, 2026

Welcome to Trace & Say. We respect your privacy and are committed to protecting the personal information you provide when using our website abctraceandsay.com.

This Privacy Policy explains what information we collect, how we use it, when we share it, and your rights regarding your information.

Information We Collect

We may collect the following information:

Information You Provide

When you:

  • Purchase a book
  • Contact us
  • Subscribe to our newsletter
  • Create an account (if available)

we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number (if provided)
  • Payment information (processed securely by our payment processor; we do not store full payment card numbers)
  • Any information you choose to send us.

Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the Site
  • Referral website
  • Cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship books
  • Respond to customer inquiries
  • Send order confirmations and updates
  • Improve our website
  • Prevent fraud
  • Comply with legal obligations
  • Send newsletters or promotional emails if you have chosen to receive them.

Payment Processing

Payments are processed through trusted third-party payment providers. We do not store your complete credit or debit card information.

Cookies

Our Site may use cookies to:

  • Keep the website functioning properly
  • Remember preferences
  • Analyze website traffic
  • Improve user experience

You may disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

Analytics

We may use analytics services to understand how visitors use our website. These services may collect information such as IP address, browser type, pages viewed, and time spent on the Site.

Email Communications

If you subscribe to our mailing list, we may send updates, new release announcements, and promotional information. You may unsubscribe at any time using the unsubscribe link in our emails.

Sharing Information

We do not sell your personal information.

We may share information only with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Email service providers
  • Website hosting providers
  • Analytics providers

These providers receive only the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it promptly.

California Privacy Information

California residents may have certain privacy rights under applicable California law.

Depending on applicable law and our legal obligations, California residents may request access to, correction of, or deletion of certain personal information we maintain about them.

To submit a privacy request, contact us using the information below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Trace & Say

Email: karenf@abctraceandsay.com

Website: www.abctraceandsay.com